14 Day Money back guarantee!
We are so convinced that you will love our products that we offer a 14-Day Money Back Guarantee on any Starter Kit Purchase! If for any reason you are not completely satisfied with your purchase, feel free to return your product for a refund of the purchase price less shipping. Simply call customer service at 1-855-CIGTECH (1-855-244-8324). We will continue to strive to make Cigtechs your first choice for the best products, lightning fast shipping, and superior customer service.
NOTE: All refunds will be presented with a 15% restocking fee. Be received within 14 days from the date of the purchase order, and include all items from the original purchase, be in same condition that the items were received in. Filter Tips/Cartridges are non-refundable used/unused and will be deducted from the refund. We reserve the right to refuse any refund or to issue a partial refund for any request that does not meet these requirements.
** No returns or refunds if shipped international and seized by customs or border.
*** ALL CARTRIDGES , Eliquid and CARTOMIZERS are NON REFUNDABLE. Used and or UNUSED.
Fastest shipping possible!
We offer the fastest shipping possible!. Most orders are shipped within 24 hours and arrive at your doorstep within 2-3 business days for Priority mail nationwide! All orders over $25.00 are shipped via USPS Priority mail. Orders shipped via FIRST CLASS MAIL ( Under $ 25.00 ) DO NOT have tracking numbers and may take 5-10 days to arrive. Shipping prices are based on your order total.
*"We are not responsible for orders after they have been delivered to the post office. For any concerns regarding your order after it has been shipped, you will need to contact your local post office and provide them with the USPS confirmation number. Confirmation numbers are only provided for priority mail orders."
Shipping options and pricing:
Orders up to $14.99 are $2.50 Shipped! First Class Mail
Orders $15.00-24.99 are $2.99 Shipped!First Class Mail
Orders $25.00-59.99 are $5.50 Shipped Priority Mail
orders over $60.00 are FREE SHIPPING! Priority Mail
All orders placed before 12pm CST Mon-Fri will be shipped sameday.
All orders will not be shipped on the following holidays. Orders will be shipped the following business day.
Saturday, January 2, 2012 - New Year's Day
Tuesday, January 17, 2012 - Martin Luther King, Jr. Day (MLK Day)
Tuesday, February 21, 2012- President's Day
Tuesday, May 30, 2012- Memorial Day
Tuesday, July 4, 2012- Independence Day
Tuesday, September 5, 2012- Labor Day
Tuesday, October 10, 2012- Columbus Day
Saturday, November 11, 2012- Veterans Day
Friday, November 24, 2012- Thanksgiving Day
Tuesday, December 26, 2012- Christmas (observed)
Tuesday, January 2, 2013- New Year's (observed)